All sales are final.

No Refunds will be issued under any circumstance unless an event is canceled or rescheduled.

If your event is canceled, in most cases you won't need to do a thing: we'll inform you of the cancellation and refund the amount you paid for your tickets, on the same payment method used for purchase.

By purchasing tickets you are accepting these terms.

If you have any questions, please email us at info@balldrop.com or call 212.201.0735.